Chapter 10: After The Sale
In this lesson, you’ll better understand that the responsibilities of the true Relationship Salesperson begin
, not end, when the sale is made. You’ll learn about the importance of keeping your customer satisfied and what you can do to ensure this. I’ll also give you six great pointers for optimal client care. We’ll also talk about the importance of asking your client for referrals and how this will help you build a better and more lucrative future. A brief multiple-choice quiz and recap immediately follow this lesson to reinforce your understanding.
- Keeping the Customer Satisfied
- The Importance of Great Service
- Pointers to Keep Your Customers Coming Back
Use Short-Cuts to get there Faster!
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Test Your Knowledge of Chapter 10